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Frequently Asked Questions

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Technical Service / Customer Service / Sales & Marketing / Quality Control / Technical Service

Technical

Customer Service

Sales & Marketing

  • How can I place an order/where should I send my purchase order?
    All RFQ's and PO's should be e-mailed to: customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

    You may also choose to call our main number (978) 667-3805 and ask for Customer Service.

    Our fax line is available at (978) 663-9782.

    Currently, we do not offer ordering online.

  • How can I receive a quote on an EPO-TEK® product?
    All RFQ's and PO's should be e-mailed to: customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

    You may also choose to call our main number (978) 667-3805 and ask for Customer Service.

    Our fax line is available at (978) 663-9782.

    Currently, we do not offer ordering online.

  • I'm having a problem with your website. Who should I contact to let them know?
    If you are experiencing any website problems, please forward your specific issue to us at marketinginfo@epotek.com
  • Can I place an order with your US Representative?
    No. Our US Representatives cannot take orders. Please contact our Customer Service Department at (978) 667-3805 or customerservice@epotek.com to place your order.
  • How do I locate a distributor in my country?
    A complete listing of all of our distributors worldwide can be found under the "Contact Us" menu item on our home page. Click the "Find Your Rep/Distributor" choice for the Epoxy Technology authorized distributor in your area.
  • Which tradeshows are you attending?
    You can find a listing of the tradeshows that we will be exhibiting at on our home page under the "About Us" menu and select "Events". You may also scroll to the bottom of our home page for an immediate listing.

Quality Control

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