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FAQs - Customer Service

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online. 

Here is our ordering information sheet: EPO-TEK Ordering Information.pdf

Terms and Conditions: Terms_and_Conditions.pdf

P.O. Box 5963

Springfield, MA  01101-5963

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online.

Epoxy Technology provides distribution in most countries outside of the United States. 

For locating your nearest EPO-TEK official distributor, please visit the Find Your Nearest Representative or Distributor area on our home page under Contact Us.

Our cage code is 33246.

Yes.  We accept MasterCard, VISA and American Express.

Epoxy Technology uses UPS or Federal Express for shipment of our products. 

Please provide your account number when placing your order or you may choose to use our account and have the charges billed to you.

Our standard lead time is 15 business days to ship after receiving your order.  Please allow 20 business days for syringe or bi-pak re-packaging, product testing, Certificate of Analysis requests and any custom formulated product.

Please contact our Customer Service department at (978) 667-3805 or customerservice@epotek.com.

FAQ
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For additional product selection assistance,
tell us about your application and its specific design criteria and a technical service representative will contact you directly.

Under the Cyber and Infrastructure Security Agency (CISA) guidance as for essential critical infrastructure work, Epoxy Technology remains open and committed to providing our customers with essential products during this COVID-19 crisis.

Official COVID-19 Statement from our parent company, Meridian Adhesives Group

 

 

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  1. FAQs

  2. USA Tradeshows

    USA Tradeshows

    United States
    Date Event Booth Location
    2020
    02-11  to  02-13 MD&M WEST 2020 1653 Anaheim Convention Center
    03-10  to  03-12 OFC 2020 3438 San Diego Convention Center
    05-12  to  05-12 iMAPS 2020 TBA Boxboro Regency
    06-22  to  06-24 Sensors 2020 1219 McEnery Convention Ctr., San Jose, CA
    06-23  to  06-25 IMS 2020 2546 Los Angeles Convention Center
    07-21  to  07-23 SEMICON West 2020 734 S. Moscone Center, San Francisco
    08-25  to  08-27 Adhesives & Bonding Expo 531 Suburban Collection Showplace Novi, Michigan
  3. GLOBAL Tradeshows

    International Tradeshows

    China
    France
    Germany
    India
    Italy
    Japan
    Korea
    Malaysia
    Philippines
    Singapore
    Spain
    sweden
    Switzerland
    Taiwan
    Thailand
    Turkey
    UK
    Vietnam
    Date Event Booth Location
    2020
    02-05  to  02-07 SEMICON KOREA C830 Coex, Korea - Korea
    03-12  to  03-15 WIN Eurasia, 360 Degree Manufacturing Industry Istanbul - Turkey
    03-24  to  03-26 LOPE-C München - Germany
    05-05  to  05-07 SMT Hall 5 B Nuremberg - Germany
    05-12  to  05-14 Optatec Frankfurt - Germany
    06-03  to  06-06 China International Medical Equipment Fair 2020 5.2N62 Shanghai - China
    06-18  to  06-21 2020 China Xi'an Int'l Sensor & Application Technology Exhibition A1C06-5 Xi'an - China
    06-28  to  06-30 Photonic China EXPO 2020 TBD Beijing - China
    07-03  to  07-05 Productronica China TBA Shanghai - China
    07-15  to  07-17 China Electronics Fair West Show 4B145 Chengdu, China - China
    08-26  to  08-28 Touch Taiwan 2020 TBD Taipei, Taiwan - Taiwan
    09-09  to  09-11 CIOE 2020 4B031/4B Shenzhen - China
    09-14  to  09-16 MedTec 2020 TBD Shanghai - China
    10-05  to  10-08 Bondexpo Stuttgart - Germany
    10-28  to  10-30 SEDEX TBD Coex, Korea - Korea
    11-04  to  11-07 FIT 2020, Future Industrial Technologies Izmir - Turkey
    11-10  to  11-13 Semicon Europe München - Germany
    11-11  to  11-13 Optics Valley of China International OptoElectronic Exposition and Forum (OVC) A317 Wuhan - China
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