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FAQs - Customer Service

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online. 

Here is our ordering information sheet: EPO-TEK Ordering Information.pdf

Terms and Conditions: Terms_and_Conditions.pdf

P.O. Box 5963

Springfield, MA  01101-5963

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online.

Epoxy Technology provides distribution in most countries outside of the United States. 

For locating your nearest EPO-TEK official distributor, please visit the Find Your Nearest Representative or Distributor area on our home page under Contact Us.

Our cage code is 33246.

Yes.  We accept MasterCard, VISA and American Express.

Epoxy Technology uses UPS or Federal Express for shipment of our products. 

Please provide your account number when placing your order or you may choose to use our account and have the charges billed to you.

Our standard lead time is 15 business days to ship after receiving your order.  Please allow 20 business days for syringe or bi-pak re-packaging, product testing, Certificate of Analysis requests and any custom formulated product.

Please contact our Customer Service department at (978) 667-3805 or customerservice@epotek.com.

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  1. FAQs

  2. USA Tradeshows

    USA Tradeshows

    United States
    Date Event Booth Location
  3. GLOBAL Tradeshows

    International Tradeshows

    China
    France
    Germany
    India
    Italy
    Japan
    Korea
    Malaysia
    Philippines
    Singapore
    Spain
    sweden
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    Date Event Booth Location
    2019
    03-20  to  03-22 Electronica China 2019 TBA Shanghai, China - China
    09-04  to  09-07 The 21st China International Optoelectronic Exposition B60 Shenzhen - China
    09-25  to  09-27 Medtec China X107 Shanghai - China
    10-07  to  10-10 Bondexpo Hall 6, Stuttgart - Germany
    11-12  to  11-15 Productronica/SEMICON Productr Munich - Germany
    11-13  to  11-15 Optics Valley of China International OptoElectronic Exposition and Forum (OVC) Hall B2, Wuhan, China - China
    11-27  to  11-28 Photonics Convergence Industry Road Show 2019 TBA Gwangju Metropolitan City - Korea
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