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FAQs - Customer Service

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

You may also choose to call our main number (978) 667-3805 and ask for Customer Service.  

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online. 

Here is our ordering information sheet: EPO-TEK Ordering Information.pdf

P.O. Box 5963

Springfield, MA  01101-5963

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

You may also choose to call our main number (978) 667-3805 and ask for Customer Service.

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online.

Epoxy Technology provides distribution in most countries outside of the United States. 

For locating your nearest EPO-TEK official distributor, please visit the Find Your Nearest Representative or Distributor area on our home page under Contact Us.

Our cage code is 33246.

Yes.  We accept MasterCard, VISA and American Express.

Epoxy Technology uses UPS or Federal Express for shipment of our products. 

Please provide your account number when placing your order or you may choose to use our account and have the charges billed to you.

Our standard lead time is 10 business days to ship after receiving your order.  Please allow 15 business days for syringe or bi-pak re-packaging, product testing, Certificate of Analysis requests and any custom formulated product.

Please contact our Customer Service department at (978) 667-3805 or customerservice@epotek.com.

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  1. FAQs

  2. USA Tradeshows

    USA Tradeshows

    United States
    Date Event Booth Location
    2017
    07-11  to  07-13 Semicon West 5951 Nor San Francisco, CA
    03-21  to  03-23 OFC 2917 Anaheim, CA
    05-02  to  05-02 iMAPS New England Tabletop Boxborough, MA
    06-06  to  06-08 Int'l Microwave Symposium 1901 Honolulu, HI
    05-23  to  05-25 SID 1145 Los Angeles, CA
    02-07  to  02-09 MD&M West 624 Anaheim, CA
  3. GLOBAL Tradeshows

    International Tradeshows

    China
    France
    Germany
    India
    Italy
    Japan
    Korea
    Malaysia
    Philippines
    Singapore
    Spain
    Thailand
    Vietnam
    Date Event Booth Location
    2017
    04-25  to  04-27 Semicon Southeast Asia D1 Penang - Malaysia
    06-21  to  06-24 Nepcon Thailand Bangkok - Thailand
    09-06  to  09-09 China International Optoelectronic Expo (CIOE) Shenzen - China
    09-13  to  09-15 Nepcon Vietnam G2 Hanoi - Vietnam
    11-03  to  11-05 Optics Valley of China International OptoElectronic Exposition and Forum (OVC) Wuhan, China - China
    03-29  to  03-30 LOPEC B0/403 Munich - Germany
    04-04  to  04-06 Medtec 1/1H45 Stuttgart - Germany
    11-14  to  11-17 SEMICON Europa B1/1823 Munich - Germany
    06-26  to  06-29 LASER World of PHOTONICS B1/522 Munich - Germany
    10-09  to  10-12 Bondexpo Stuttgart - Germany
    05-10  to  05-11 Lab-on-a-Chip and Microfluidics C16 Munich - Germany
    05-16  to  05-18 Smt Hybrid Packaging 5/411 Nuremberg - Germany
    04-26  to  04-27 Fraunhofer CAM Workshop 13 Halle - Germany
    05-17  to  05-18 TechnoBond Bad Hersfeld - Germany
    11-14  to  11-17 Productronica A4/n.a. Munich - Germany
    06-21  to  06-23 PSECE 158/159/ Manila - Philippines
    07-28  to  07-29 CSECE 2 Cebu City - Philippines
    02-08  to  02-10 SEMICON Korea C 1778 Seoul - Korea
    04-05  to  04-07 NEPCON G123 Seoul - Korea
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