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FAQs - Customer Service

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

You may also choose to call our main number (978) 667-3805 and ask for Customer Service.  

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online. 

Here is our ordering information sheet: EPO-TEK Ordering Information.pdf

P.O. Box 5963

Springfield, MA  01101-5963

All RFQ's and PO's should be e-mailed to:  customerservice@epotek.com where you will receive an e-mail confirmation once we have received your request.

You may also choose to call our main number (978) 667-3805 and ask for Customer Service.

Our fax line is available at (978) 663-9782.

Currently, we do not offer ordering online.

Epoxy Technology provides distribution in most countries outside of the United States. 

For locating your nearest EPO-TEK official distributor, please visit the Find Your Nearest Representative or Distributor area on our home page under Contact Us.

Our cage code is 33246.

Yes.  We accept MasterCard, VISA and American Express.

Epoxy Technology uses UPS or Federal Express for shipment of our products. 

Please provide your account number when placing your order or you may choose to use our account and have the charges billed to you.

Our standard lead time is 10 business days to ship after receiving your order.  Please allow 15 business days for syringe or bi-pak re-packaging, product testing, Certificate of Analysis requests and any custom formulated product.

Please contact our Customer Service department at (978) 667-3805 or customerservice@epotek.com.

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  1. FAQs

  2. USA Tradeshows

    USA Tradeshows

    United States
    Date Event Booth Location
    2017
    05-23  to  05-25 SID 1145 Los Angeles, CA
    06-06  to  06-08 Int'l Microwave Symposium 1901 Honolulu, HI
    07-11  to  07-13 Semicon West 5951 Nor San Francisco, CA
  3. GLOBAL Tradeshows

    International Tradeshows

    China
    France
    Germany
    India
    Italy
    Japan
    Korea
    Malaysia
    Philippines
    Singapore
    Spain
    Switzerland
    Taiwan
    Thailand
    Turkey
    UK
    Vietnam
    Date Event Booth Location
    2017
    05-16  to  05-18 Smt Hybrid Packaging 5/411 Nuremberg - Germany
    05-17  to  05-18 TechnoBond Bad Hersfeld - Germany
    06-20  to  06-23 EPHJ/EPMT/SMT TBA Geneva - Switzerland
    06-21  to  06-24 Nepcon Thailand Bangkok - Thailand
    06-21  to  06-23 PSECE 158/159/ Manila - Philippines
    06-26  to  06-29 LASER World of PHOTONICS B1/522 Munich - Germany
    07-12  to  07-13 UK Semiconductors TBA Sheffield - UK
    07-13  to  07-15 China Electronics Fair West Show Chengdu - China
    07-28  to  07-29 CSECE 2 Cebu City - Philippines
    09-06  to  09-09 China International Optoelectronic Expo (CIOE) Shenzhen - China
    09-13  to  09-15 Nepcon Vietnam G2 Hanoi - Vietnam
    09-20  to  09-22 Medtec China K408 Shanghai - China
    09-20  to  09-22 Display International-Touch Taiwan 2017 TBA Taipei City - Taiwan
    10-09  to  10-12 Bondexpo Stuttgart - Germany
    11-03  to  11-05 Optics Valley of China International OptoElectronic Exposition and Forum (OVC) Wuhan, China - China
    11-14  to  11-17 SEMICON Europa B1/1823 Munich - Germany
    11-14  to  11-17 Productronica A4/n.a. Munich - Germany
    12-6  to  12-8 International Printed Circuit & APEX South China Fair Shenzen - China
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